In the News Archive

September 9, 2025 In the news

AI shakes up the call center industry, but some tasks are still better left to the humans

The Associated Press
November 12, 2024 In the news

TTEC aims to make Egypt a global center of excellence in customer experience

Read at Ta3Heed, an analytical newsletter based on the modern digital tools of the outsourcing industry in Egypt
November 11, 2024 In the news

How the TTEC Bulgaria team drives clients' success

Read at Vagabond, Bulgaria's first and only high-end English monthly magazine
September 26, 2024 In the news

TTEC's Suzi Simango Featured by CMSWire on Collecting Customer Insights

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