Press Releases

TTEC Digital Achieves NiCE Platinum Partner Status

Highest partnership tier recognizes TTEC Digital’s strategic alignment, delivery excellence, and customer impact

TTEC Launches TTEC Titan™, an AI-Powered Security Platform for Remote Customer Experience Operations

New platform helps enterprises securely scale remote contact center and CX operations with AI-powered security, compliance, fraud prevention, and workforce resilience

TTEC Digital Selected for Salesforce Forward Deployed Engineering Partner Network

New designation recognizes TTEC Digital’s expertise in helping organizations move Agentforce and AI agent initiatives from pilot programs to secure, production-ready customer experience solutions

ECCA and TTEC Release “Visionary Voices” Research on the Future of Contact Centre Sales in Europe

Report finds growing shift to sales through service, increased focus on lifetime value, and broader use of AI to support human-led selling

TTEC Advances Its Commitments to Employee Well-Being and Environmental Stewardship in Its Latest Impact and Sustainability Report

New report underscores progress in sustainability, enhanced disclosures, and continued investment in employees and communities

TTEC Expands Cairo Operations with Major Hiring Initiative to Support Global Growth

Company to add 330+ roles in Egypt as demand accelerates for multilingual, AI-enabled CX delivery