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More insights from TTEC

  • Working on a laptop outside
    July 10, 2026 Client Story Financial Technology

    How TTEC transformed a fintech’s CX in 8 months

    Read the client story
  • Two people discussing or collaborating
    July 9, 2026 Client Story Financial Technology

    When every month has a rush hour, you need a CX partner that’s flex

    Read the client story
  • A healthcare professional showing another individual something on a tablet
    July 9, 2026 Client Story Public Sector and Government

    Faster AHT. Happier members. CX built for surge

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  • Dentist on the phone with a patient in the chair behind
    July 1, 2026 Podcast Medical Devices

    Meet Claire, an AI agent who won a customer service award

    Listen to the podcast
  • A young girl interacting with a fluffy golden-colored dog
    June 28, 2026 Client Story Financial Services and Insurance

    Human expertise meets AI for faster insurance claims processing

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  • A man looking at data charts on computer screens
    June 15, 2026 Client Story Public Sector and Government

    Intelligent IVR breaks performance records: 90% SLA and 95% CSAT

    Read the client story
  • Screenshot of webinar participants
    May 29, 2026 Blog Financial Technology

    AI: The engine of unified CX for fintechs

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  • How to turn fintech operations into an AI powered growth engine
    May 29, 2026 On-Demand Webinar Financial Services and Insurance

    How to turn fintech operations into an AI-powered growth engine

    Watch the webinar
  • Car parked in a Capital One garage. Photos courtesy of Capital One Auto
    May 14, 2026 Customer Strategist C-Suite Strategies

    Balancing CX against fraud mitigation calls for a fluid approach at Capital One Auto

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  • A man and a woman doing a handshake at the office
    April 28, 2026 Client Story Healthcare

    ROI of readiness: How a curriculum audit paves way to improved sales

    Read the client story
  • Business team reviewing a document
    April 28, 2026 Client Story Financial Services and Insurance

    Multi-channel sales strategy generates $28M in just one quarter

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  • An over-the-shoulder view of two people looking at smartphones
    April 23, 2026 Blog Financial Technology

    Fintech triptych: How to balance velocity and governance to build trust

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