April 15, 2024 Case Study Advanced lead nurturing unlocks millions in the sales pipeline TTEC brought new life – and over $18 million in potential revenue – to a software company’s abandoned leads. Media and Entertainment
April 15, 2024 Case Study A delivery company ensures it’s future-ready TTEC helped a major food service delivery company create an actionable plan for digital transformation and equip advocates with the training and skills to convert more callers into new customers. Travel and Hospitality
April 15, 2024 Case Study Eliminating Major Pain Points in No Time A DTC company quickly tackled a rapidly growing backlog with the help of an experienced partner. Hypergrowth and Startups
April 15, 2024 Case Study Exceptional Remote Support in Record Time Hundreds of newly hired remote employees delivered a 94% CSAT. Financial Services and Insurance
April 15, 2024 Case Study Teaming Up for Maximum Results A fintech firm provided better customer support and innovated faster with the help of a partner that became an extension of its brand. Financial Services and Insurance
April 15, 2024 Case Study Flexible staffing helps boost member enrolment by 73% Work-from-home model garners top talent to achieve health insurer’s membership goals Healthcare Payers
April 15, 2024 Case Study Fintech disruptor raises the bar with a smarter customer experience With agile proactive support, TTEC enabled a unicorn fintech company to maintain a high level of customer support through the pandemic, launch new fraud screening services to protect customers, and much more. Financial Technology
April 15, 2024 Case Study Contact centre optimisation yields €3 million savings TTEC evaluated current operations and helped implement a more effective WFM system Retail and eCommerce